Privacy Policy

Effective Date: June 25, 2026

Privacy Policy

Mixed-Up Productions ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, book services, or otherwise interact with us.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name

• Email address

• Mobile phone number

• Event details and preferences

• Venue information

• Billing and payment information (if applicable)

• Communications submitted through contact forms, consultations, scheduling requests, or customer support inquiries

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address

• Browser type and version

• Device information

• Pages visited

• Referral sources

• Cookies and similar tracking technologies

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and consultation requests

• Provide event entertainment and related services

• Process payments, contracts, and bookings

• Communicate regarding consultations, scheduling, planning, booking updates, and customer support

• Improve our website, services, and customer experience

• Send SMS messages, marketing communications, promotional offers, and special announcements when you have provided your consent

• Comply with legal obligations

3. SMS Communications

By providing your mobile phone number and checking the SMS consent checkbox on our website contact form (or otherwise providing express written consent), you agree to receive SMS text messages from Mixed-Up Productions regarding:

• Event inquiries

• Consultation scheduling

• Booking confirmations and booking updates

• Event planning updates

• Scheduling information

• Event reminders

• Customer support communications

• Occasional promotional offers and marketing communications

Message frequency varies.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message.

For assistance, reply HELP or contact us directly at info@mixedupproductions.com.

Consent to receive SMS messages is not a condition of purchase.

SMS Data Sharing

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in data, consent records, and mobile phone numbers collected for SMS communications will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may share your information only with trusted service providers that help us operate our business and deliver services on our behalf, including:

• SMS messaging providers

• CRM and booking software providers

• Payment processors

• Website hosting providers

• Email marketing platforms

• Analytics providers

These providers are contractually required to protect your information and may only use it to provide services on our behalf.

4. Cookies & Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies, including:

• Google Analytics

• Meta Pixel

• Other marketing and analytics platforms

These technologies help us understand website usage, improve website performance, personalize user experiences, and measure advertising effectiveness.

You may disable cookies through your browser settings; however, doing so may affect certain website functionality.

5. Information Sharing

We do not sell or rent your personal information.

We may disclose your information only:

• To trusted third-party vendors providing services on our behalf

• When required by law

• To protect our legal rights, property, or safety

• In connection with a business transfer, merger, or acquisition if applicable

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information, subject to applicable legal requirements

• Withdraw your consent for marketing communications

• Opt out of SMS communications at any time by replying STOP

To submit a privacy request, contact us at:

info@mixedupproductions.com

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.

9. Contact Information

Mixed-Up Productions

969 Bosler Avenue, Unit A
Lemoyne, PA 17043

Email: info@mixedupproductions.com